PRIVACY POLICY

 
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1. PRIVACY AND PERSONAL INFORMATION
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1.1 Synergy Informatics endeavors to comply with all laws and regulations providing for privacy including, but not limited to, the 2010 Republic of Kenya Constitution. For the purpose of this Privacy Policy, Personal Information will be understood in accordance with the definition to be provided within The Freedom Of Information Act (Yet to be enacted). Synergy Informatics seeks to ensure the quality, accuracy and confidentiality of Personal Information in its possession. In addition thereto Synergy Informatics seeks to ensure that all Personal Information is processed in terms of Kenyan law
 
2. INFORMATION COLLECTION AND USE
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2.1 Synergy Informatics and/or its authorised technology agents collect certain Personal Information from You in connection with the Your use of the Website and/or the goods and/services provided to You by Synergy Informatics. This information is used to make Your visit to the Website and/or Your use of the goods and/or services more efficient, provide You with the requested goods and/or services; enable efficient use of the Website; process transactions concluded by You;process electronic communications and transactions; to administer a competition, promotion or survey or similar interactive activity; or to provide You with newsletters or other periodic emails and/or promotional materials.
2.1.1 Website Usage: Personal Information is automatically collected in relation to Your visit to the Website, such information includes but is not limited to: Your browser type and version, as well as Your operating system. In addition thereto, the Website does use different types of cookies, such as:cookies which provide web analytics services,flash cookies and other types of cookies. The ICMS hosting agents and/or service providers may automatically log Your “IP address” which is a unique identifier for Your computer and/or other access device. The Information collected is for aggregate purposes only and cannot be used to identify You personally.
2.1.2 Subscription to Newsletter or Other Publications: In the event that You subscribe to the ICMS newsletter and to receive further information, such as marketing and promotional material, from Synergy Informatics, Your Personal Information will be processed by Synergy Informatics. This information shall include, but is not limited to, Your email address. Synergy Informatics will use Your Personal Information to track whether You have read the material supplied to You by Synergy Informatics and/or whether You have clicked on any of the links so provided. All Synergy Informatics communications shall contain an unsubscribe link and by following the unsubscribe process Youshall be removed from the relevant distribution list and Synergy Informatics shall no longer send You the subscription content or contact You.
2.1.3 Free Trial and Account Sign Up for Goods/ Services: Synergy Informatics shall retain Your Personal Information submitted for the provision of the ICMS goods and/or services to You, as requested. This Information shall include, but is not limited to, Your: name, email address, telephone number, company name, Physical Address, VAT Number, and financial details. In addition thereto, for the term of your Trial or Account with Synergy Informatics, You shall also be subscribed to receive relevant ICMS electronic communications.
 
3. CONSENT TO PROCESS PERSONAL INFORMATION
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3.1 By providing Synergy Informatics with Your Personal Information, You expressly consent to having Your Personal Information processed in accordance with this Privacy Policy, the Website Terms and Conditions of Usage and the Terms of Service of goods and services received by You from Synergy Informatics whether Free Trial or Account, as the aforementioned documents so apply to You.
3.2 Your consent pertains to the provision of the ICMS products, as well as marketing and promotional purposes, as it applies to You. Processing shall include the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation, use; dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as blocking, degradation, erasure or destruction of information. This consent is effective immediately and will endure until Your relationship with Synergy Informatics has been terminated.
3.3 You expressly consent to Synergy Informatics retaining Your Personal Information once your relationship with Synergy Informatics has been terminated for: aggregate, statistical and reporting purposes. You further consent to Synergy Informatics retaining Your Personal Information once You have terminated Your relationship with Synergy Informatics, in order to ensure that Your Personal Information is treated in accordance with Your prior instructions, including but not limited to, ensuring that You remain unsubscribed and the like. In the event that You wish to revoke all consent pertaining to Your Personal Information and You would like Synergy Informatics to remove and/or delete Your Personal Information entirely, You must notify Synergy Informatics via email to privacy@icpdkenya.org.
3.4 From time to time, Synergy Informatics may appoint certain agents, third parties and/or service providers which operate outside the borders of the Republic of South Africa alternatively the country in which You reside and/or operate from. In these circumstances Synergy Informatics will be required to transmit Your Personal Information outside South Africa alternatively outside the country in which You reside and/or operate from. The purpose of the trans-border flow of Your Personal Information may include, but is not limited to: data hosting and storage. You expressly consent to the trans-border flow of Your Personal Information.
3.5 In the event that Synergy Informatics is involved in a merger and/or sale of business, You consent to the transferto and/or processing of Your Personal Information by the new entity in accordance with the provision of the ICMS goods and/or services and grant the same rights to the new entity as have been granted to Synergy Informatics in accordance with this Privacy Policy.
 
4. DISTRIBUTION LISTS
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4.1 Synergy Informatics shall have no authority to use the Personal Information which You upload onto any of Your Distribution Lists submitted to Synergy Informatics, outside of the course of the provision of the relevant ICMS goods and/or services to You. As such, such information shall solely be accessed and used for the provision of the goods and/or services to You. Synergy Informatics shall not sell, or distribute the content of Your Distribution List. Synergy Informatics undertakes to keep Your Distribution Lists confidential, accessed by relevant designated Synergy Informatics personnel and agents only. Synergy Informatics reserves the right, without obligation, to monitor the contents of Your communications for violations of an agreement between You and Synergy Informatics.
 
5. HANDLING OF YOUR PERSONAL INFORMATION
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5.1 You have the right to correct Your Personal Information as well as to revoke Your consent to the processing of Your Personal Information by Synergy Informatics. You do however understand that Synergy Informatics requires Your Personal Information to render the ICMS goods and/or services and should You decide to revoke Your consent Synergy Informatics may not be able to provide You with such goods and/or services.
5.2 Synergy Informatics will take all reasonable measures in order to ensure Your Personal Information is appropriately safeguarded, these precautions include, but are not limited to: the use of a sufficiently secure server and providing suitably secure payment mechanisms.
5.3 Synergy Informatics will not sell, exchange or transfer Your Personal Information to any third party not required in the provision of the ICMS goods and/or services unless You have consented thereto
 
6. DISCLOSURE OF PERSONAL INFORMATION
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6.1 Records relating to the provision of the ICMS goods and/or services by Synergy Informatics to You and the Personal Information submitted by You may be required to be retained in terms of legislated records retention requirements, Synergy Informatics’s operational purposes and/or for production as evidence by Synergy Informatics in legal proceedings.
6.2 Synergy Informatics may disclose Your Personal Informationunder the following circumstances:
6.2.1 to comply with the law or with legal process;
6.2.2 to protect and defend Synergy Informatics’s rights, equipment, facilities, and other property;
6.2.3 to protect ICMS against misuse or unauthorised use of the Website and/or goods and/or services; and/ or
6.2.4 to protect other customers or Website Users or third parties affected negatively by Your actions in use of the goods, services and/or the Website.
 
7. PRIVACY POLICY QUERIES
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